“GOOD PEOPLE MAKE THE DIFFERENCE”
At Medley Equipment Company, our employees and our culture are just as important to the company as serving our customers. We believe our employees are the key to our success. We pride ourselves in hiring the highest quality people, placing emphasis on safety, ethics, integrity, and respect. So, we strive to hire, train, and retain the most talented people in the material handling industry.
Careers Available At Medley Equipment Company
This is a great opportunity for individuals that have a passion for providing exceptional customer service and business support. The successful candidate will have the opportunity to work in a dynamic and fast-paced environment, utilizing their skills and abilities to support the business.
Please note that this job description is not exhaustive, and additional duties may be assigned as needed.
If you meet the qualifications listed, we encourage you to apply for this position. We offer competitive compensation and benefits packages, including health insurance, retirement plans, and paid time off. Join our team today and be a part of our success!
Duties and responsibilities
- Will be required to develop a strong understanding of customer needs
- Sell service work from Planned Maintenance write ups
- Ability to work closely with managers to develop a focused business outreach plan
- Can effectively communicate Medley’s vision, models, and long-term strategies
- Provides personal attention and maintains communication with top accounts in order to cultivate long-lasting relationships as a top account liaison
- Utilizes strong communication skills and sales-minded approach in order to maintain and procure clients, customers, and work orders
- Follow up on completed jobs from the dispatch board
- Sell and teach operator training
- Complies with company policies, values, business code, and all other company-related procedures
- Establishes new relationships, solidifies existing accounts, and connects with new clients with proven sales techniques
- Records, organizes, and maintains records for all follow-up activity and sales opportunities, including cold calls, confirmed deals, presentations, client inquiries, and all other follow-up activity
- Develops, maintains, and updates databases of leads established through cold calls, in-person meetings, email, networking events, and all other communication channels.
- Develops/updates database of qualified leads through referrals, telephone canvassing, face to face meetings, cold calling, direct mail, email, and networking
- Organizes, maintains, and updates client files and database content as needed
- Assesses client needs and market trends in order to predict and provide effective solutions
- Assists leadership team in the implementation of new strategies and campaigns based on information gained from working closely with clients
- Oversees service strategies and develops proactive engagement plans to ensure quick and effortless resolution of customer issues and concerns
- Provides frequent follow ups to existing accounts in order to ensure clients are satisfied with services or products
Experience
- Minimum high school graduate or GED equivalent, but preferred Bachelor’s degree in business-related field
- At least one year of experience in outbound sales of creating business contacts and promoting of services through presentations
- Excellent communication skills, mechanical aptitude, abstract reasoning
- Telephone and internet sales experience, including cold-calling, cold-emailing, and online networking, phone etiquette skills, high level thinker
- Demonstrate pleasant voice and tone with prospective clients and customers
- Good public relation mindset when performing duties and presenting services
- Be able to multi-task and perform a wide range of service, sales, and managerial tasks with high level organizational skills
- Microsoft Office and computer systems/software skills a must have
- Ability to thrive in a fast-paced work environment
- Must become an expert in the products and services of the company
Job type
Full-time
Pay
$50,000.00 per year
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level
3 years
Shift
Day shift
Weekly day range
Monday to Friday
Work setting
- In-person
- Office
Medley Company aspires to build long-term relationships with our partners by concentrating on cost-efficient measures that produce sustainable solutions. We achieve this by leveraging cutting-edge technology with innovative products that enable our highly trained staff to provide a competitive advantage for our partners.
Medley Company is the Material Handling Specialist since 1941. We are the local material handling expert with new and used forklift sales, forklift-equipment rentals, full-service, and parts dealership. We are a confident leader in our industry, “on a mission” to make sure our partners and their employees are properly trained, certified, and equipped.
Duties and responsibilities
- Excellent communication skills required for correspondence with leadership teams, customers, and sales department staff.
- Source new sales opportunities by traveling to the future customer location, through inbound lead follow-up, outbound cold calls, and emails
- Sell new Hyster and Yale forklifts along with used inventory. Sell new and used Genie, JLG, Combilift, Taylor Dunn, Scrubbers along with allied products.
- Prepare sales contracts and order forms
- Negotiate details of contracts and payments
- Work closely with managers to insure customers’ needs are being met in the shop and out in the field.
- Meet or exceed the outlined company revenue and profit goals
- Negotiate details of contracts and payments, provide well written, descriptive estimates to decision maker for review and approval
- Close and grow through professional communication with existing and potential clients
- Manage and interpret customer requirements: speaking with clients to understand, anticipate and meet their needs
- Maintain records of customer communications and contact information
- Sales meetings with leadership team
- Identify and resolve client concerns, recommending a course of action to alleviate these concerns in the future
- Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
- Prepare responses to RFP (request for proposals) and RFI (request for information)
- Maintain awareness of pertinent client information, future plans, payment performance, and communicate any client information that may affect company decisions to appropriate departments as needed
Additional Information – We take care of Our People
Whether you’re looking to launch a new career or grow an existing on, Medley is the type of company where you can balance great work with great life. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Life insurance coverage for you and your family
- Paid vacation and sick time
- 401K match
- Holiday pay
Job type
Full-time
Pay
$24,000.00 - $65,000.00 per year
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation package
- Bonus opportunities
- Commission pay
Schedule
- 8 hour shift
- Day shift
- Monday to Friday
Work location
On the road
Job purpose
Dock and Door Technician
Description
The Dock & Door Technician will be responsible to perform on-site inspection, repairs, removals, and installation of customer’s dock levelers, locks, doors and various other equipment at their location. Will assist in customer proposal creation and presentation, as well as enter the necessary information on work orders and work order summary.
Duties and responsibilities
- Coordinate daily schedule with dispatch
- Provide world class customer service at the site
- Inspect the levelers, locks and doors
- Notate and propose additional services required after inspection
- Make the required repairs and or installs
- Work with sales team- forward leads and prepare/close proposals
- Repair all work order requests
- Quality control of each job to ensure completeness and up to safety standards
- Work independently as well as in a team
- Communicate with customer and contractor status of project
- Complete and submit all work orders and time on a daily basis per company guidelines.
- Clean the area after work is completed
- Inspect company vehicle and initiate necessary scheduled maintenance per service manual guidelines
- Drive in a safe and courteous manner. Every day is a major responsibility to insure the employees’ safety as well as others on the road.
- Represent Medley Equipment Company with a professional and courteous manner.
- All other duties or special projects as assigned
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Physical Job Demands
Noisy shop environment; including customer sites. Must be able to lift 100lbs., stoop, squatting, pulling or working in awkward positions. Required to work in various applications ranging from inside warehouses to working outside in various weather conditions.
Qualifications Requirements (include, but not limited to)
- High school diploma or equivalent
- Clean driving record
- Minimum of 2 years’ experience working on dock levelers, locks and doors
- Welding experience
- Basic computer experience
Job Type
Full-time
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule
Monday to Friday
Education
High school or equivalent (Preferred)
Experience
- Dock And Door: 1 year (Preferred)
- Industrial Equipment: 1 year (Preferred)
License/Certification
Driver's License (Required)
Willingness to travel
100% (Preferred)
Work Location
On the road
Job purpose
To serve our customer and salespersons with technical support and to give the best customer service. To help the development of a qualified repair technician staff by providing ongoing technical training, and to serve as technical support for our customers by serving as a liaison between the end user and the manufacturer.
Duties and responsibilities
- Repair and replace damaged or worn parts
- Dismantle and reassemble heavy to medium equipment using hoists, hand tools, and power tools
- Operate and inspect machines or heavy equipment to diagnose defects
- Test mechanical products and equipment after repair or assembly to ensure proper performance and compliance with manufacturers’ specifications
- Clean, lubricate, and perform other routine maintenance work on equipment
- Read and understand operating manuals, blueprints, and technical drawings
- Diagnose faults or malfunctions to determine required repairs, using engine diagnostic equipment such as computerized test equipment and calibration devices
- Research, order and maintain parts inventory for service and repairs
- Repair, rewire and troubleshoot electrical systems
- Examine parts for damage or excessive wear, using micrometers and gauges
- Examine and repair hydraulic system
- Examine and repair brake systems on all equipment
- Clean parts by spraying them with grease solvent or immersing them in tanks of solvent
- Projects as assigned by Management
Qualifications
Education/Experience
- High School Diploma
- Technical college diploma or certification
- At least 1-year experience in related mechanical field
Certification
- Valid Driver License, with good driving record
- Forklift Operators License/Certification
Physical requirements
While performing this duty, the employee will be required to frequently sit, walk, talk, and listen. The employee is required to frequently use hands to fingers, handle, or feel objects or controls, including the products we service. The employee must often stand, kneel, and bend over, and lift and/or move up to 60 pounds. The employee will be exposed to hazardous materials, i.e. grease, fuel, pressured gas, and/or oil. The employee will be required to kneel, sit, stand, and lay on hard surfaces, i.e. concrete and/or asphalt. Appropriate material handling equipment should be used to lift or move items that are heavy or bulky. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Travel
This position will travel to customer locations.
Job purpose
Work closely with customers and sales team to grow and promote the sales of parts, rentals, and service for the branch. Sales representatives establish and maintain long-term business relationships with a new and current customer base.
Duties and responsibilities
- Source new sales opportunities by traveling to the future customer location, through inbound lead follow-up, and outbound cold calls and emails
- Gather technical information from technicians work orders, customers inquiries, PM write-ups and shop technicians to precisely evaluate and estimate the needed repairs
- Gather the needs information to accurately itemize parts needed
- Provide well written, descriptive estimate based on findings and submit to the decision maker for review and approval
- Work with parts, sales, and service to negotiate the sale if the need arises
- Revise the estimates if needed to ensure additional parts and labor is within the customer’s bounds
- Work closely with sales when refurbished units are selected
- Work closely with Service Manager to ensure customers’ needs are being met in the shop and out in the field
- Meet or exceed the outlined company revenue and profit goals
- Generate consistent work for technicians
- Manage and interpret customer requirements – speaking with clients to understand, anticipate and meet their needs
- Communicate sales or service opportunities and customer concerns or suggestions
- Identify and resolve client concerns, recommending a course of action to alleviate these concerns in the future
- Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
- Preparing responses to RFP (request for proposals) and RFI (request for information)
- Working knowledge of the design tools and price calculations
- Researchers market requirements and market data
Qualifications
Education/Experience
- BS degree in sales, marketing, or business, or
- At least 4 years of sales in similar industry
Knowledge
- EquipSoft Program (preferred, but not required)
- Expert knowledge of industrial powered equipment and industry
- Mechanical aptitude
- Microsoft Suite (Excel, Word, Powerpoint, and Outlook)
- Industry parts
Skills
- Excellent interpersonal, presentation, and communication skills
- Excellent listening skills
- Critical thinking
- Excellent time management
- Superb phone communication skills
- Excellent negotiation skills
- Good problem solving
- Excellent selling skills
- Customer service
- Attention to detail
Abilities
- Demonstrate ability to develop solid business relationships
- Demonstrate ability to sell at a profitable level and meet goals
- To organize and manage multiple priorities
- To think ahead and plan over a one-year time span
- To write sales contracts
- Analyze data
- Work under pressure
Travel
When performing this duty, the employee will travel to different customer locations
Working environment and Physical Demands
The work environment characteristics described here representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working environment
While performing this duty, the employee will be exposed to the usual moderate (general office area) noise level. However, the employee can be exposed to noisier shop environments. When performing the duties of this job, it is a requirement to wear Personal Protective Equipment whenever appropriate.
Physical requirements
While performing this duty, the employee will require to frequently sit, walk, talk, and listen. The employee is required to frequently use hands to fingers, handle, feel objects, or controls, including products we rent, computer, and other office equipment. The employee must often stand, walk, lift, and/or move up to 30 pounds. Appropriate material handling equipment should be used to lift or move items that are heavy or bulky. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Job Type
Full-time
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule
Monday to Friday
Application Question(s)
What are your pay requirements?
Education
High school or equivalent (Preferred)
Experience
- B2B sales: 1 year (Preferred)
- Outside Sales: 2 years (Preferred)
- Sales: 2 years (Preferred)
License/Certification
Driver's License (Required)
Willingness to travel
75% (Preferred)
Work Location
On the road
Job purpose
To serve our customer and salespersons with technical support and to give the best customer service. To help the development of a qualified repair technician staff by providing ongoing technical training, and to serve as technical support for our customers by serving as a liaison between the end user and the manufacturer.
Duties and responsibilities
- Repair and replace damaged or worn parts
- Clean, lubricate, and perform other routine maintenance work on equipment
- Read and understand operating manuals, blueprints, and technical drawings
- Diagnose faults or malfunctions to determine required repairs, using engine diagnostic equipment such as computerized test equipment and calibration devices
- Research, order and maintain parts inventory for service and repairs
- Examine parts for damage or excessive wear, using micrometers and gauges
Qualifications
Education/Experience
- High School Diploma, or
- Technical college diploma or certification, and
- At least 1-year experience in related mechanical field
Certification
- Valid Driver License, with good driving record
- Forklift Operators License/Certification
Physical requirements
While performing this duty, the employee will be required to frequently sit, walk, talk, and listen. The employee is required to frequently use hands to fingers, handle, or feel objects or controls, including products we service. The employee must often stand, kneel, and bend over, and lift and/or move up to 60 pounds. The employee will be exposed to hazardous materials, i.e. grease, fuel, pressured gas, and/or oil. The employee will be required to kneel, sit, stand, and lay on hard surfaces, i.e. concrete and/or asphalt. Appropriate material handling equipment should be used to lift or move items that are heavy or bulky. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust, focus.
Travel
This position will travel to customer locations.
** URGENTLY HIRING
Disclaimer
Medley Equipment Company is an equal opportunity employer. All qualified applicant s will receive consideration for employment without regard to race, religion, color, national origin, sex (including sexual orientation and gender identity), age, protected veteran or disabled status, or genetic information. We are a Drug-Free Workplace and place Safety First. If you need a reasonable accommodation for any part of the employment process, please contact us at [email protected] or by phone at (405) 479-8564 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case by case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from an email.
Benefits Of Working At Medley
- Strong, Growing, Family-Owned Company
- Competitive Salary
- Holiday, Sick, and Vacation
- Medical, Dental, Prescription, Vision, and Supplemental Insurance
- On-The-Job Training
- Opportunity For Career Growth
- Short Term and Long Term Disability, Life, and Accidental Death and Dismemberment
- 401K
- Flex Spending Account
Life at Medley
July of 2022 Medley brought all internal training in-house with New Employee Onboarding, Technical Training, Sales Training and Leadership Training, empowering each and every Medley Employee with the skills they need to hit the ground running, and paving the path for a successful Medley Career.
Our Medley Team is large, covering 5 states, 13 locations, and 26 territories. Teamwork truly does make the dream work. So, if you enjoy being a part of a great team and opportunity to make a great impact in our company, for our customers and in our community, we got something for you!
Connect with us on Social Media for all the latest announcements and happenings.
Our History
Medley Equipment Company began it's journey, in 1941 where Joe Medley and his wife Fran, founded Joe Medley Scale company, located off Hudson street in downtown OKC. In 1956, Medley began a long-lasting relationship with Yale, representing the Automatic Lift Truck division which subsequently was merged into the Yale Lift Truck of today.
Our Mission
Medley Company aspires to build long-term relationships with our partners by concentrating on cost-efficient measures that produce sustainable solutions. We achieve this by leveraging cutting-edge technology with innovative products that enable our highly-trained staff to provide a competitive advantage for our customers and industry partners.
Our Future
Medley Equipment Company is among the top 10 material handling dealers in the nation. We have 13 locations across 5 states, and 13 locations, offering Parts | Rental | Service | Sales | Operator Training throughout Oklahoma, Texas, New Mexico, Kansas, Missouri and Arkansas. We are the local dealer to help find the material handling solution.
What do our employees are saying about working for Medley?
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